Mercury Central Hotel Hanoi

We stayed at Mercury Central Hotel for just one night, as Hanoi was only a short stopover on our trip. For this reason, we were looking for a budget-friendly option, and this hotel turned out to be an excellent choice. The property offers great value for money, with a breakfast that was more than adequate for the price, including both savory and sweet options. The hotel also provides a variety of booking services, which proved extremely useful for our needs. We arranged an airport pick-up as well as a private car transfer to Sapa and from Sapa back to Hanoi airport. A special mention goes to Selina, who was an outstanding agent in organizing all these services for us. Her assistance made everything smooth and stress-free. Overall, Mercury Central Hotel is a convenient and reliable option, especially if you are passing through Hanoi for a short stay.

The entire staff was very friendly. Chloe has helped us with everything! She did a great job, gave us good food tips [my husband is vegetarian). She gave us recommandations for things to do and she organised the Halong Bay excursion with onward travel to Ninh Binh. Everything really professional organized and very kindly. During the travel towards Ninh Binh I recognized that I have forgotten my jacket eather at ship or at harper........so what to do? Calling Chloe and ask if she can help. YES SHE CAN! Tomorrow the jacket will be delivered to my hotel in Ninh Binh. Chloe does her job exeptionally well and is extremly helpful and friendly. Thank you very much Chloe.

Hotel is in excellent location All things are nearby and walking distance of 3 to 10 minutes . Lake , beer steet, night market , train street,pupet show Staff is very good specially i thanks to CHLOÉ, She do very warm welcome and so helping for anything we ask , i feel a someone own in another country, so nice humble polite and helping, Breakfast has Limited menu but all items are of good quality and very tasty, there serve very tasty breakfast, I stayed in 201 with balcony Very specious room and they provide bedding according to our family I recommend this hotel best and value for money. Pardeep gupta India

The rooms are spacious and as shown in the photos. Located centrally and within walking distance to the Hoan Kiem lake, train street and local attractions. Selina and her staff, Andy & Alice are very kind and helpful and go out of their way to fulfill your requirements. We had an issue with A/C cooling and Selina went all out to get it replaced and supported us with an alternate room till things got in place. Appreciate the whole team for this. Will always stay in this place whenever I visit Hanoi.

I loved everything about the property! From the beautiful lovely staff at front desk, especially Chloe. The staff went above and beyond to make my stay as comfortable and perfect as possible. With lots of local recommendations of things to do and restaurants to eat at. My room was incredibly spacious room and the comfortable bed was great. The bathtub was a nice little luxury. Location was excellent only a few minute walk from the lake. I had a beautiful balcony with a great view of the street. Probably my best day in Hanoi.